@Neo @Paulo Noce
1-We use zm-r5860c, the battery of dvp-12sc died and so the program of that erased, then we send SN of our zm-r5860c to seamarkzm support , they reply to us "we have lost the software for the SN: ZM111589, I send a general version of the PLC software, maybe you can try to install it, instruction docs attached"
**they sent this file https://drive.google.com/file/d/1VsAzGGI3pqBBxlGdkKLJxajn1WD_4tdh/view?usp=sharing
2-We programed zm-r5860c by instruction but we encountered to "top temp high, low temp high temp high", we try to fix this error by instruction that you recommend (top, bottom overtemp=400, infrared overtemp=300) but the error still not repair! the " temp high " show again in monitor
***now please explain for us how we can fix problem, or please send any file that we need for repair.
We attached picture step by step that we explain above